Terms & Conditions
Welcome to Lumoonix. These Terms & Conditions govern your access to and use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions.
1About Lumoonix
Lumoonix is a technology company providing digital solutions, including but not limited to:
Shopify Development
Web Development
Mobile App Development
AI Solutions
ERP Solutions
Fintech Solutions
Travel Technology
Cloud & DevOps
UI/UX Design
API Integrations
Custom Software Development
Technology Consulting
2Acceptance of Terms
By accessing our website or using our services, you confirm that you are legally capable of entering into a binding agreement.
3Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Attempt to gain unauthorized access to our systems.
- Upload malicious software or harmful code.
- Copy or reproduce website content without permission.
- Use the website for fraudulent or illegal activities.
- Interfere with the operation or security of the website.
4Service Engagement
All services provided by Lumoonix are subject to:
Project discussions
Scope of work
Written proposal or quotation
Client approval
Agreed timelines
Payment terms
Project requirements, pricing, and delivery schedules will be confirmed before work begins.
5Pricing & Payments
Service fees are communicated through proposals, quotations, or agreements. Unless otherwise agreed:
- Payments must be made according to the agreed schedule.
- Delayed payments may result in project delays.
- Additional work outside the agreed scope may incur additional charges.
6Project Scope & Change Requests
Any work outside the approved project scope will be considered a change request. Change requests may affect:
All changes must be mutually agreed upon before implementation.
7Intellectual Property
Unless otherwise agreed in writing:
Client Ownership
Clients retain ownership of content they provide.
Lumoonix IP
Lumoonix retains ownership of its internal tools, frameworks, reusable components, methodologies, and pre-existing intellectual property.
Deliverables Transfer
Ownership of the final deliverables will be transferred according to the agreed contract and after all outstanding payments have been received.
8Client Responsibilities
Clients agree to:
- Provide accurate information.
- Supply required content and assets on time.
- Review deliverables promptly.
- Provide approvals within reasonable timeframes.
- Maintain proper licenses for any third-party assets they provide.
Delays in client responses may impact project timelines.
9Third-Party Services
Projects may include third-party services such as:
Lumoonix is not responsible for service interruptions, pricing changes, policy changes, or outages caused by third-party providers.
10Confidentiality
Both Lumoonix and the client agree to keep confidential information private and use it only for the purpose of delivering the agreed services.
11Warranty Disclaimer
We strive to deliver high-quality solutions. However, Lumoonix does not guarantee:
- Uninterrupted website availability
- Error-free operation
- Compatibility with every third-party service
- Future performance after third-party platform updates
12Limitation of Liability
To the maximum extent permitted by law, Lumoonix shall not be liable for:
Indirect damages
Lost profits
Business interruption
Data loss
Loss resulting from third-party services
Security incidents beyond our reasonable control
13Termination
Either party may terminate a project according to the agreed contract. Upon termination:
- Completed work remains payable.
- Outstanding invoices become immediately due.
- Any work completed up to the termination date may be delivered, subject to payment.
14Website Availability
We aim to keep our website available at all times.
However, we do not guarantee uninterrupted access and may suspend the website for maintenance, updates, or unforeseen technical issues.
15Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for details about how we collect, use, and protect your information.